Effective Date: Nov 30, 2023

Last Update: Oct 27, 2024

Welcome to Kayak Rental Silver Springs LLC! These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms.

1. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

2. Service Description

Kayak Rental Silver Springs LLC is a privately owned and operated business. We are not affiliated with any state park, including the Silver Springs State Park.

Our services include the rental of kayaks and paddleboards, allowing customers to explore the stunning waterways of Silver Springs. You can make reservations directly on our website by selecting your desired date, start time, duration of rental, and type of vessel (kayak or paddleboard).

To process your reservation, we require essential customer information, including your name, email address, phone number, and, if applicable, the names and ages of any minors in your party. This information is vital for confirming your booking and providing updates regarding your rental. Please note that no minor under 14 years of age can ride a kayak or paddleboard on their own.

3. Booking and Payments

All bookings are subject to the availability of kayak styles, including "Sit Inside" and "Sit On Top" kayaks. These kayaks are rented on a first-come, first-served basis. Even if you reserve a specific style, you may be given the other style on-site, depending on availability. By confirming and paying for a reservation with us, customers agree to this policy.

Reservations must be made online at least 1 hour prior to the selected start time of the activity. No "walk-ins" are accepted. Reservations are deemed completed once payment has been submitted and the liability waiver has been signed. Reservations will be cancelled if payment is not made within 24 hours of reserving.

Most valid forms of payment are accepted, including but not limited to credit and debit cards (Visa, MasterCard), Apple Pay, Cash App, and Google Pay. Prices are clearly listed on our website and may be subject to change; however, any price paid at the time of booking will be honored. You are responsible for ensuring that your payment information is accurate and up-to-date.

It is the responsibility of the participant to take care of the vessel they rent or use. All returned vessels will be inspected for damages after use, and any damage incurred aside from normal wear and tear will be charged to the payment on file or billed to the customer.

4. Pricing and Rental Rates Policy

Our kayak rental rates may vary based on the referral source from which you accessed our website. Specifically, users who arrive through paid advertisements may incur different rental rates compared to those who find us through organic search results. This pricing strategy is necessary due to the higher costs associated with advertising, which impact our already low margins. By implementing this approach, we can allocate resources effectively while continuing to provide quality service and maintain affordable rates for our customers.

By proceeding with your rental, you acknowledge and agree to this pricing structure. For detailed information about the specific rates applicable to your referral source, please contact us prior to completing your rental.

5. Cancellations and Refunds

Same-Day Reservations: Same-day reservations are defined as reservations made on the same day as the scheduled activity. These reservations are non-refundable but can be postponed or rescheduled one time without cost.

Reservations Made More Than 24 Hours in Advance: Reservations made more than 24 hours from the activity start date can be canceled and fully refunded, provided that at least 24 hours' notice is given.

Rescheduling: Qualifying reservations can be rescheduled only three times, provided that prior notice of at least 24 hours is given.

Reservations cancelled by Kayak Rental Silver Springs LLC due to weather conditions or any unforseen circumstances will also be fully refunded or may be rescheduled if the participant agrees. To cancel, postpone, reschedule, or otherwise modify a reservation, users can call: 352-713-6207.

No Shows: If a reservation is made but the individual does not show up, they will be charged the full price of the rental without the option for a refund or rescheduling. A no-show is defined as anyone who does not arrive or communicate with us (via call, email, or text message) within one hour of the activity's start time.

6. User Responsibilities

You agree to provide accurate and complete information during the booking process. You are responsible for your own safety and the safety of any minors in your party while using our rentals.

Participants must be physically fit for kayaking or paddleboarding and should not tire easily. You agree not to engage in these activities if you are under the influence of alcohol or drugs. Additionally, no one may go kayaking or paddleboarding after at least 30 minutes before sundown.

You also agree to comply with all local laws and regulations regarding kayaking and paddleboarding, including safety guidelines and required equipment.

7. Liability Waiver

A release form or liability waiver must be signed by every adult participant prior to engaging in kayaking or paddleboarding activities. If minors are participating, the parent or legal guardian must include the minor or minors in their own waiver, as minors cannot legally submit this waiver on their own.

By using our services, you acknowledge that kayaking and paddleboarding involve inherent risks, including but not limited to drowning, injury, and equipment failure. You agree to release Kayak Rental Silver Springs LLC, its owners, employees, and affiliates from any liability for injuries, damages, or losses incurred while using our rentals. All participants must wear personal flotation devices (PFDs) and take necessary precautions to ensure a safe experience.

8. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of the service after changes are made constitutes acceptance of the new Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [insert county].

10. Contact Us

Kayak Rental Silver Springs LLC
Email: info@KayakRentalSilverSprings.com
Phone: 352-713-6207
Address: 1825 NE 17th St, Ocala FL 34470